How long have you been in the business?
I started my own professional DJ business in Calgary over 7 years ago. Before that I spent 2 years learning the industry and realized that, for many other in the business, customer service was not a high priority. I quickly understood that it was time to strike out on my own and do things the right way.
Do you offer consultation services and what do you charge for that service?
Do you provide a written contract?
Yes. You receive a copy of your contract when you secure our services. You receive a copy of it which verifies that you paid your deposit.
What types of parties do you specialize in?
Although we DJ at hundreds of events such as corporate functions, school parties, bar mitzvahs and bat mitzvahs, our specialty is weddings.
How will my DJ or Photo Booth Attendant be dressed?
We will dress according to your dress code. Your DJ will always be dressed appropriately. Typical attire is dress shoes, dress pants and a collared shirt. If you have a special request (i.e. western attire for a stampede party), let us know, we’ll do our best to accommodate.
Do you carry liability insurance?
Yes. We are fully insured. We carry property insurance and $2,000,000 general commercial liability insurance.
My venue requires proof of insurance, is that possible?
Absolutely. You can download our certification of insurance on the helpful resources section of our website or request a copy by emailing info@velcityee.com.
My venue requires to be added as an additional insured, is that possible?
That is no problem. We can add your venue as a additional insured for your event at no additional charge. If this is required, we ask that you let us know a minimum of 30 days in advance so our insurance company has time to process it.
How far in advance should I book?
Most people book about 9-12 months prior to their function. Please note that we cannot secure your date until the deposit has been paid. Unfortunately, a few people have been disappointed to learn that the date had been filled until too late.
How much time do you need to set up?
We typically arrive 1 hour prior to our start time and will be completely set up fully ready to go before our start time. Our set up is simple and professional. All cords are neatly tucked away and are all black.
How do I need to pay for your services?
For payment, we accept credit card, cash and e-transfer. In order to be able to accept requests over additional hours on the day of, we do require a credit card on file.
How are emergencies handled?
We’re proud to offer the most rock-solid emergency backup plan in the nation. Each of our DJs takes the responsibility of performing for weddings extremely seriously, and is both contractually and ethically obligated to do everything possible to avoid emergencies. However, to ensure your event’s complete success, every weekend we reserve one of our DJs to be the “Emergency DJ” on call. That DJ is prepared with appropriate attire, equipment, and the music and paperwork for every wedding on our schedule. In addition, each of our DJs brings a full set of backup equipment to every event in case of equipment issues. We believe our system is the most comprehensive emergency backup plan in the entire country — a worthwhile investment in our clients’ peace of mind.
FAQ
What style is your photo booth?
Our photo booth is a open air booth photo.
Why do you use a professional camera (DSLR) instead of an iPad or webcam like other companies?
The feedback we get from customers are that the photos from the photo booth are some of their favorite photos from their event. Knowing that, we want to give you the highest quality photos possible. Photos taken on an iPad or webcam will be great when printing photos in a mini film strip but if you ever want put those photos into a video, slideshow, photo book or print any of the photos larges, a photo taken on an iPad or webcam won’t cut it.
How portable is your photo booth?
Our photo booth is ultra-compact and versatile. It can be taken up any stairs, it fits in any elevator, it can be indoors or outdoors, you can even take photos on the beach, however, it does require an electrical outlet for power.
Can you do on-site printing?
Yes, we offer instant printing on all of our packages. We offer a variety of different layouts and designs.
What kind of printer do you use?
We use the latest digital printing technology – professional dye-sublimation printers. These printers produce photo lab quality digital prints in as little as 8 seconds. Every printed photo will not fade, smudge, or smear.
I want to see a sample printed photos before I decide to book a photo booth. Is that possible?
Yes. Please contact us via phone or email and we will be more than happy to send you some sample printed photos.
Do my guests have to pay to use the booth?
No. The photo booth rental is all-inclusive and available to everyone at the event. You and your guests can use the photo booth as often as you would like for the duration of the time booked.
Will there be someone there to operate the photo booth?
Yes. A fully trained event specialist will be available at your event to assist you and your guests.
Why would I need a photo booth if I already hired a photographer?
Photographers do a remarkable job capturing the memories of your special day. However, most photographers do not offer packages that lend themselves for the entire duration of your event.
How much space do I need for the photo booth?
In general, our footprint is 10′x 10′; however, the set up can scale down to as small as 6′ × 8′ if needed. We have done events in smaller spaces, so if you have a concern about a particular space, let us know. It is preferable to operate in spaces with a 10’ height clearance, to accommodate our studio lighting, but we can fit into a space as low as 7’.
What is the best location for the photo booth?
The best location for the photo booth is in a high traffic area. This will guarantee our photo booth attracts the most attention and delivers the most fun and entertainment at your event.
How many people can fit in the picture?
You are only limited to the number of people you can squeeze in front of the camera. Our photo booth is an open concept design; therefore, the group shots are easily accommodated. Our photo booth is wheelchair accessible.
How long does it take to set up the photo booth?
Setting up the photo booth and making any necessary adjustments takes approximately 20 minutes. The take down process is approximately the same.
Do you provide backdrops?
Yes, we have a variety of backdrops. Check out our backdrop choices. The more we know about your event, the better so contact us, tell us about your theme and we’ll be sure to recommend some options. We can also create custom backdrops and help design sets.
How are the photos taken?
Our operators take the photos for the guests and it a memorable, interactive experience. Some occasions call for more automation, and we have options such as a touch screen so that guests can take control.
Can guests view a slideshow of the photos at the event?
Yes, you can add-on our live stream add-on. We are able to connect into many venues A/V systems (or bring our own projector) to stream the photos live from the photo booth for guest to see.
Is there a limit to number of photos and prints?
NOPE! There’s no limit to the number of sessions your guests can enjoy and we make sure that every guest gets a copy if they want! We do complimentary reprints for all of our events. Additionally, with all events, your guests will have access to an online gallery where they can download images or share them on social media.
Can the gallery be password protected?
What happens to the files?
We offer complimentary high resolution downloads for all of our clients. Enjoy the watermark-free images for months to come, and make your own prints and albums.
Do you offer Social Media integration?
Yes! We’ve been on the cutting edge of technology since our launch, and continue to provide the newest features. Using our social media station, guests can upload photos instantly to Facebook, Twitter and Instagram or by email.
Can the photos be branded with my company logo or event details?
Yes, we design a custom overly with any custom text and graphics you prefer, such as, event information, sponsor logo, promotional branding elements, and more. Additionally, we can help you create a customized set, from the background to unique props, so your photo booth experience is unique each time.
DJ FAQ
What style is your photo booth?
Our photo booth is a open air booth photo.
Why do you use a professional camera (DSLR) instead of an iPad or webcam like other companies?
The feedback we get from customers are that the photos from the photo booth are some of their favorite photos from their event. Knowing that, we want to give you the highest quality photos possible. Photos taken on an iPad or webcam will be great when printing photos in a mini film strip but if you ever want put those photos into a video, slideshow, photo book or print any of the photos larges, a photo taken on an iPad or webcam won’t cut it.
How portable is your photo booth?
Our photo booth is ultra-compact and versatile. It can be taken up any stairs, it fits in any elevator, it can be indoors or outdoors, you can even take photos on the beach, however, it does require an electrical outlet for power.
Can you do on-site printing?
Yes, we offer instant printing on all of our packages. We offer a variety of different layouts and designs.
What kind of printer do you use?
We use the latest digital printing technology – professional dye-sublimation printers. These printers produce photo lab quality digital prints in as little as 8 seconds. Every printed photo will not fade, smudge, or smear.
I want to see a sample printed photos before I decide to book a photo booth. Is that possible?
Yes. Please contact us via phone or email and we will be more than happy to send you some sample printed photos.
Do my guests have to pay to use the booth?
No. The photo booth rental is all-inclusive and available to everyone at the event. You and your guests can use the photo booth as often as you would like for the duration of the time booked.
Will there be someone there to operate the photo booth?
Yes. A fully trained event specialist will be available at your event to assist you and your guests.
Why would I need a photo booth if I already hired a photographer?
Photographers do a remarkable job capturing the memories of your special day. However, most photographers do not offer packages that lend themselves for the entire duration of your event.
How much space do I need for the photo booth?
In general, our footprint is 10′x 10′; however, the set up can scale down to as small as 6′ × 8′ if needed. We have done events in smaller spaces, so if you have a concern about a particular space, let us know. It is preferable to operate in spaces with a 10’ height clearance, to accommodate our studio lighting, but we can fit into a space as low as 7’.
What is the best location for the photo booth?
The best location for the photo booth is in a high traffic area. This will guarantee our photo booth attracts the most attention and delivers the most fun and entertainment at your event.
How many people can fit in the picture?
You are only limited to the number of people you can squeeze in front of the camera. Our photo booth is an open concept design; therefore, the group shots are easily accommodated. Our photo booth is wheelchair accessible.
How long does it take to set up the photo booth?
Setting up the photo booth and making any necessary adjustments takes approximately 20 minutes. The take down process is approximately the same.
Do you provide backdrops?
Yes, we have a variety of backdrops. Check out our backdrop choices. The more we know about your event, the better so contact us, tell us about your theme and we’ll be sure to recommend some options. We can also create custom backdrops and help design sets.
How are the photos taken?
Our operators take the photos for the guests and it a memorable, interactive experience. Some occasions call for more automation, and we have options such as a touch screen so that guests can take control.
Can guests view a slideshow of the photos at the event?
Yes, you can add-on our live stream add-on. We are able to connect into many venues A/V systems (or bring our own projector) to stream the photos live from the photo booth for guest to see.
Is there a limit to number of photos and prints?
NOPE! There’s no limit to the number of sessions your guests can enjoy and we make sure that every guest gets a copy if they want! We do complimentary reprints for all of our events. Additionally, with all events, your guests will have access to an online gallery where they can download images or share them on social media.
Can the gallery be password protected?
What happens to the files?
We offer complimentary high resolution downloads for all of our clients. Enjoy the watermark-free images for months to come, and make your own prints and albums.
Do you offer Social Media integration?
Yes! We’ve been on the cutting edge of technology since our launch, and continue to provide the newest features. Using our social media station, guests can upload photos instantly to Facebook, Twitter and Instagram or by email.
Can the photos be branded with my company logo or event details?
Yes, we design a custom overly with any custom text and graphics you prefer, such as, event information, sponsor logo, promotional branding elements, and more. Additionally, we can help you create a customized set, from the background to unique props, so your photo booth experience is unique each time.